Any registration purchased at a discount or at a promotional rate is NON-REFUNDABLE. In order to process your ticket during check-out, you must agree to the non-refundable terms. Unfortunately, no exceptions can be made. If you would like a refundable ticket, you would have to purchase at the regular rate.
If you can no longer attend the BollyX Instructor Certification Training you are registered for, you may transfer to another training or cancel*. See our transfer and cancellation policy below. There is no expiration date to use your training ticket and no limit to transfers (there is a fee for each transfer).
If your training date HAS NOT already passed (i.e. prior to the end time of your training) and you need to transfer your ticket, please click here for the step-by-step instructions to transfer yourself. Self-transfers prior to your training incurs a fee of $25. Please email us if you have difficulties transferring.
Cancellation policy for non-promotional/non-discounted training fees (regularly priced trainings)
1. If you notify us of your wish to cancel MORE THAN twenty-one (21) days before your scheduled training date, you will receive a refund in full.
2. If you cancel LESS THAN twenty-one (21) days before your scheduled training date, you will receive a partial refund ($75 cancellation fee).
3. If you cancel LESS THAN fourteen (14) days before your scheduled training date AND your portal has been activated, you will not receive a refund.
4. If you do not attend your scheduled training date and did not notify BollyX prior to the start of the training, you will not receive a refund and will be subject to a full training fee for your next BollyX instructor certification training registration.