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What if I need to cancel or reschedule the Instructor Certification Training?

Any registration purchased at a discount or at a promotional rate is NON-REFUNDABLE. In order to process your ticket during check-out, you must agree to the non-refundable terms. Unfortunately, no exceptions can be made. If you would like a refundable ticket, you would have to purchase at the regular rate.

If you can no longer attend the BollyX Instructor Certification Training you are registered for, you may transfer to another training or cancel*. See our transfer and cancellation policy below. There is no expiration date to use your training ticket and no limit to transfers (there is a fee for each transfer).

TRANSFERS

If your training date HAS NOT already passed (i.e. prior to the end time of your training) and you need to transfer your ticket, please click here for the step-by-step instructions to transfer yourself. Self-transfers prior to your training incurs a fee of $25. Please email us if you have difficulties transferring. 

If your training date HAS passed (i.e. it is past the end time of the training you were scheduled to attend) and you’d like to attend a different training date, please email contact@bollyx.com. Once we confirm you are a transfer, we will provide you with the transfer code to use when you re-register for another training. You will need to completely re-register and pay the $50 transfer fee, so please enter in your latest info to process it. Please do your best to transfer prior to your training date, and not after. Let’s find you a training date that works!

CANCELLATIONS

Please email contact@bollyx.com to request the cancellation. Only refundable full price tickets are refundable pending a $75 cancellation fee.  
 
*Please note, any promotional or discounted training fee is NON-REFUNDABLE and you will be subject to the transfer fees (see above) if you need to change your training date. Keep checking our schedule online and on our social media pages to see the most up-to-date schedule of certification trainings so you can easily get transferred and trained to become a #BollyXRockstar! 

Cancellation policy for non-promotional/non-discounted training fees (regularly priced trainings)

1.​ If you notify us of your wish to cancel MORE THAN ​twenty-one​ (21​) days before your scheduled training date, you will receive a refund in full.

​2. ​If you cancel LESS THAN ​twenty-one (21)​ days before your scheduled training date, you will receive a partial refund ($75 cancellation fee).

​3. If you cancel LESS THAN fourteen (14) days before your scheduled training date AND your portal has been activated, you will not receive a refund. ​

4. If you do not attend your scheduled training date and did not notify BollyX prior to the start of the training, you will not receive a refund and will be subject to a full training fee for your next BollyX instructor certification training registration.  

 

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